Pick from our range of professional
cleaning services, Including Commercial
Cleaning and Residential Cleaning,
Book your preferred cleaning service
online or give us a call. Our team is
ready to provide a hassle-free booking
experience that fits your schedule
Enjoy your spotless home. Our
professionals will ensure a safe and
pristine environment for you and your
family
Our staff are insured, and background
checked to guarantee your safety and
peace of mind.
Our cleaning team is trained to follow
detailed checklists, ensuring a consistent
and flawless cleaning every time.
We arrive fully equipped with cleaning
supplies, including color-coded microfiber
cloths, all chosen to prevent any risk of
cross-contamination.
Our staff are insured, and background
checked to guarantee your safety and
peace of mind.
Our cleaning team is trained to follow
detailed checklists, ensuring a consistent
and flawless cleaning every time.
We arrive fully equipped with cleaning
supplies, including color-coded microfiber
cloths, all chosen to prevent any risk of
cross-contamination.
The right service for you depends on your specific needs and the current condition of your space. If you’re unsure, we’re happy to discuss your needs and recommend the most suitable service.
Routine Cleaning focuses on keeping your home or office neat with tasks like dusting, vacuuming, wiping surfaces, and sanitising bathrooms and kitchens. It’s designed for regular maintenance. Deep Cleaning, on the other hand, is a more intensive service that includes cleaning areas that are often overlooked in routine cleanings, such as baseboards, behind appliances, grout cleaning, and detailed attention to fixtures and corners. It’s perfect for a thorough refresh or before special occasions.
Booking a cleaning service is easy! You can book online through our website or contact us directly via phone or email. Simply choose your preferred service, date, and time, and we’ll confirm the booking with you. If you have any special requests, feel free to let us know during the booking process.
No, you are not charged upon booking. We require payment only after the service has been completed. This allows you to ensure that the cleaning meets your expectations before any payment is made.
Absolutely. At The Clean State Group, we take trust and security very seriously. All of our cleaners are thoroughly vetted, background-checked, and trained professionals. We only hire individuals with a proven track record of reliability and dedication to excellent service. Additionally, we are fully insured for your peace of mind.
In the unlikely event that something is accidentally damaged during cleaning, please notify us immediately. We are fully insured, and we will work with you to resolve the situation, whether it’s repairing or replacing the item. Your satisfaction and trust are our top priorities.
Yes, we offer exterior window cleaning for homes, depending on accessibility. Please note that this service may have certain limitations for safety reasons, particularly for higher floors. We can discuss the specifics during the booking process to ensure your windows are cleaned to your satisfaction.
We understand that plans change. If you need to cancel or reschedule your service, we kindly ask for at least 24 hours’ notice. Cancellations made within this window will not incur a fee. If you cancel on the same day, a cancellation fee may apply. For refunds, if you’re unsatisfied with our service, please contact us, and we will do our best to make it right, including offering a refund if necessary.
Our standard hours of operation are Monday to Friday, 8:00 AM to 8:00 PM, and Saturdays 9:00 AM to 8:00 AM. If you require services outside of these hours, we are happy to discuss special arrangements based on availability.
No, you don’t have to be home when our cleaners arrive or depart. Many of our clients provide access to their home or office while they’re away. You can trust that our trained professionals will secure your space before they leave. However, if you prefer to be present, that’s completely up to you.
Yes, you can leave a key for our cleaners. Many of our clients choose this option for convenience. We have a secure process in place for handling keys and ensuring that your property is accessed and locked safely. If you prefer another method, such as a key code or lockbox, we’re happy to accommodate.
We do our best to send the same cleaner or team for recurring services to maintain consistency and familiarity. However, if your usual cleaner is unavailable due to scheduling conflicts or time off, we will ensure that any replacement is equally trained and informed about your specific cleaning preferences.
The Cleanstate Group celebrated, full-service cleaning
company in London and the West Midlands, dedicated to your
complete satisfaction. We strive to be your convenient and
affordable solution for all cleaning needs, aiming for stellar reviews
with each service. Based in the UK our reach extends nationwide.
The Cleanstate Group celebrated, full-service cleaning company in London and the West Midlands, dedicated to your complete satisfaction. We strive to be your convenient and affordable solution for all cleaning needs, aiming for stellar reviews with each service. Based in the UK our reach extends nationwide.